1. Information We Collect
When you register and use the pomutao951 platform, we collect various types of information to ensure the service operates smoothly and securely.
Account Information
This includes your full name, email address, phone number, date of birth, and identity verification details provided during registration or the identity verification process. This information is required to verify your identity and ensure your account is legitimate.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (MYR), we collect payment-related information such as your bank account holder name and account number associated with FPX or DuitNow transactions. We do not store credit card numbers or sensitive financial information directly on our servers.
Device & Browser Information
We automatically collect technical data including device type, operating system, browser type, IP address, screen resolution, and network connection details. This data is used to optimise your platform experience, particularly for users accessing via Android or iOS smartphones.
Usage Data
We record in-platform activity such as games played, session duration, login frequency, transaction history, and account settings preferences. This data helps us understand how users interact with the platform and drive continuous improvements.
2. How We Use Your Information
Pomutao951 uses the information collected for the following purposes:
- Account management — process registrations, verify identities, and manage user account settings.
- Transaction processing — facilitate deposits and withdrawals in MYR via FPX and DuitNow, securely and efficiently.
- Platform security — detect and prevent fraud, account misuse, unauthorised activity, and unauthorised access.
- Service improvement — analyse usage patterns to improve platform design, speed, and overall user experience.
- Service communications — send important account notices, policy updates, or transaction information via email or SMS.
- Legal compliance — fulfil legal obligations, reporting requirements, or requests from authorised regulatory authorities.
We do not use your information for third-party marketing purposes without your consent.
3. Cookies & Tracking
The pomutao951 platform uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device when you visit our website.
The types of cookies we use include:
- Session cookies — keep you logged in throughout your browsing session without requiring you to re-enter your password.
- Preference cookies — stores your preferred settings such as interface language and display preferences.
- Analytics cookies — collect anonymised statistical data on platform usage for internal improvement purposes.
You can configure your browser to reject all cookies or to alert you when cookies are being sent. However, some platform features may not function properly if cookies are disabled.
Pomutao951 does not use third-party cookies for advertising or cross-site tracking purposes.
4. Data Storage, Security & Third-Party Sharing
Storage & Security
Your personal information is stored on servers protected with industry-standard SSL encryption. We enforce strict access controls, where only authorised personnel may access user data, and only when required for operational or security purposes.
Account information and transaction history are retained for as long as necessary to fulfil operational purposes and legal obligations. Once an account is closed and the mandatory retention period has lapsed, personal data will be securely deleted or anonymised.
Third-Party Sharing
Pomutao951 does not sell, rent, or disclose users' personal information to third parties for commercial purposes. However, we may share information in the following limited circumstances:
- Recognised payment processors (such as banks and FPX/DuitNow providers) to facilitate your MYR transactions.
- Government or law enforcement authorities when lawfully required under Malaysian law.
- Technical service providers that support platform operations under strict confidentiality agreements.
All third parties involved are required to comply with data protection standards equivalent to those in this policy.
5. User Rights & How to Contact Us
Access Rights & Correction
You have the right to request a copy of the personal information we hold about you at any time. If you find any information that is inaccurate or outdated, you may submit a correction request via our support email. We will process such requests within a reasonable timeframe.
Right to Erasure
You may request the deletion of your account and personal data by contacting the pomutao951 support team. Certain data may need to be retained for a minimum period to meet legal obligations or to resolve any pending transactions before the deletion is fully processed.
Privacy Policy Changes
We reserve the right to update this Privacy Policy from time to time to reflect changes in our operational practices or legal requirements. Any material changes will be posted on this page with a clear update date. Continued use of the platform after such changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact the pomutao951 support team at:
[email protected]
We aim to respond to privacy enquiries within 3 business days.
You may also refer to the FAQ us for answers to general questions about your account and privacy.
By using the pomutao951 platform, you confirm that you have read and fully understood this Privacy Policy.